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Quick Help

The most common actions by our users

Music Problem

Songs won't play or playback issues

Premium Upgrade

Switch to eSound Premium and enjoy all benefits

App Installation

Install and set up eSound on your device

Account Issues

Login problems or change account settings

Popular Topics

Quickly find answers to the most common questions

Playing Music

  • Device Limits for eSound →
  • I'm getting an error message →
  • Crossfade between songs →
  • Offline listening →

Creating Playlists

  • Create a new playlist →
  • Share a playlist with a friend →
  • Change the order of songs →
  • Edit an existing playlist →

eSound Premium

  • Benefits of Premium →
  • Switch to Premium →
  • Invite friends for free Premium →
  • Payment/Renewal of eSound Premium →

Support Page Under Development!

We are diligently working on expanding our support page with many more articles. Currently, various questions might lead to a common answer page. We appreciate your understanding and thank you for your patience!

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