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Quick Help

The most common actions by our users

Music Problem

Songs won't play or playback issues

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App Installation

Install and set up eSound on your device

Account Issues

Login problems or change account settings

Popular Topics

Quickly find answers to the most common questions

Playing Music

  • Device Limits for eSound →
  • I'm getting an error message →
  • Crossfade between songs →
  • Offline listening →

Creating Playlists

  • Create a new playlist →
  • Share a playlist with a friend →
  • Change the order of songs →
  • Edit an existing playlist →

eSound Premium

  • Benefits of Premium →
  • Switch to Premium →
  • Cancel Premium plan →
  • Request a refund →

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